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| Departure before 7.00 a.m. in the morning | |
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We kindly ask you to inform us the day before until 8.00 p. m. so that we can organise the porter for your departure before 7.00 a. m.. We kindly ask you to pay the bill the evening before.
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| Check-Out | |
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On the day of departure we kindly ask you to release the room by 11.00 a.m. to allow us enough time to prepare the room for the next arriving guests. |
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| Late check-out | |
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You are welcome to ask the reception if a late check-out is possible. A late check-out is subject to room availability and is free of charge. However, we can only confirm it the evening before. |
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| Shuttle | |
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On departure days, the porter will take our guests to the train station every 10 - 15 minutes. If you would like the shuttle for a certain departure time, please let us know 30 minutes earlier. Due to the frequent rides, we do not take shuttle reservations the day before and the rule is first come - first served. |
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| luggage transport from Wengen via SBB | |
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You can also send luggage from Wengen via SBB (Swiss Train System) to the airport or to another train station in Switzerland.
For example, you can send the luggage from Wengen to the train station in Zermatt and the hotel in Zermatt can collect the luggage from the train station in Zermatt. Please note, however, that the suitcases often have to be sent a few days in advance.
You can find all the information at: |
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